99 NIGHTS FREE TRIAL
All Therapy mattresses are designed to provide optimum support. We want you to have a fantastic night’s sleep, since you spend a third of a lifetime sleeping, but it can take up to 25 nights for you to adjust to the feel of a brand-new mattress.
Therefore, we have given you 99 nights to decide whether you would like to keep your Therapy Mattress. If you’re not sleeping better within 99 nights, you are free to return your item for a full refund and we’ll even pick up your mattress for you, free of charge.
How does the 99-night work?
The 99-night trial starts from the day you receive your mattress.
If, after a minimum of 25 nights you decide that your item is not for you after all, you can contact us to arrange a return through the following ways:
- Call us on 01455 841257
- Email us at firstname.lastname@example.org
We’ll ask you some questions on why is has not worked for you, as we value all customer feedback.
We aim to make the returns process as simple as possible and we will always arrange a collection from you free of charge for mattresses.
Once the return and collection has been verified, we will process your refund as quickly as possible to your original payment method.
* If the Mattress is soiled and in an unsanitary condition the free trial will become void.